Tech Insight : Support Ends But Hundreds of Millions Still on Windows 10

Hundreds of millions of computers are still running Windows 10 as Microsoft ends support on 14 October 2025, raising major concerns about cost, security, and the scale of the global upgrade still to come.

The Countdown to End of Support

Microsoft has confirmed that Windows 10 will reach the end of support on 14 October 2025. From that date, devices will still operate normally, but they will stop receiving free security and feature updates. Microsoft warns that “without continued software and security updates, your PC will be at a greater risk for viruses and malware.”

The change also affects Microsoft 365 applications, which will no longer be supported on Windows 10 after the same date. Security updates for Microsoft 365 will continue for three years, until 10 October 2028, to allow users time to transition safely.

The Scale

Despite years of preparation time, Windows 10 remains installed on a huge number of computers. For example, recent figures from StatCounter show it still powers around 40 per cent of all Windows PCs worldwide. Given that Microsoft previously said there were more than 1.4 billion active Windows devices globally, that leaves hundreds of millions still running Windows 10.

In the UK alone, consumer group Which? estimates that roughly 21 million people still own or use a Windows 10 computer. A September 2025 survey found that 26 per cent of these users plan to keep using it after support ends, even though that will leave their systems exposed to security risks and scams.

Businesses Still Rely on Windows 10

The same pattern is visible in the business sector. For example, industry analysts estimate that more than half a billion corporate PCs worldwide still run Windows 10, and around half of those will not be upgraded in time for the deadline.

A major reason appears to be hardware compatibility. For example, around one in five of these business systems reportedly fails to meet Windows 11’s stricter requirements, which include a modern CPU, Secure Boot, and a Trusted Platform Module (TPM) 2.0. Many older but still reliable machines simply do not qualify.

Why So Many Haven’t Upgraded

Three main factors appear to explain the slow migration, which are:

– Hardware requirements have left a large portion of older PCs stranded (as mentioned earlier). Windows 11 requires at least a compatible 64-bit processor, 4 GB of RAM, 64 GB of storage, UEFI with Secure Boot, and TPM 2.0. Even a capable Windows 10 machine from just a few years ago might fail one or more of these checks.

– Cost pressures have delayed hardware refreshes. For example, PC makers like Dell, Lenovo and HP have all reported slower enterprise replacement cycles in 2025 as buyers prioritise other investments. Some organisations have budgeted to pay for extended support instead of immediate upgrades.

– Upgrade complexity is a factor. For businesses, migration involves application testing, driver checks, and user training. For households and small firms, it often requires confidence and time they may not have.

What Happens After October?

From 15 October 2025 onwards, unsupported Windows 10 systems will receive no further free patches or fixes. This means that any new security vulnerabilities discovered after that date will remain open, creating a growing risk window. Cyber security specialists warn that unpatched operating systems are a prime target for ransomware and data-theft attacks.

Microsoft stresses that users can continue running Windows 10, but without updates, the risks will increase over time. Applications that depend on newer Windows features may also stop working correctly.

Paying for Extra Time

To bridge the gap, Microsoft is offering an Extended Security Updates (ESU) programme. For business customers, the cost is 61 US dollars per device for the first year, doubling each year after that to 122 dollars and then 244 dollars. The escalating cost is designed to encourage organisations to move to Windows 11 rather than rely indefinitely on paid protection.

For home users, Microsoft has made ESU more accessible. For example, consumers can enrol for one year of updates in three ways:

1. Free of charge if the PC is linked to a Microsoft account.

2. By redeeming Microsoft Rewards points.

3. By paying a one-time fee of 30 US dollars. Each licence covers up to ten devices.

Within the European Economic Area, Microsoft has agreed to offer a year of ESU without requiring additional sign-ups or conditions, following pressure from digital rights and consumer advocacy groups.

Upgrading Free to Windows 11

If the hardware is eligible, upgrading to Windows 11 is free. Users can check by opening Settings > Update & Security > Windows Update and selecting Check for updates. Systems running Windows 10 version 22H2 and meeting minimum specifications can install Windows 11 directly through Windows Update.

Microsoft lists the minimum requirements as:

– A compatible 64-bit CPU

– 4 GB RAM and 64 GB storage

– TPM 2.0 enabled

– Secure Boot capable

– A DirectX 12-compatible graphics card and display above 9 inches 720p

However, if a PC fails these requirements, the main options are to buy a new Windows 11 machine, enrol temporarily in ESU, or install an alternative operating system such as a lightweight Linux distribution to extend the device’s life.

The Case for Moving On

Microsoft has long been promoting Windows 11 as a “more modern, secure, and highly efficient” computing platform. This, Microsoft says, is because it enforces stronger defaults such as Virtualisation-Based Security, Credential Guard, and Secure Boot, all designed to reduce ransomware and firmware-level attacks. The newer OS also integrates with Microsoft Copilot and other AI-assisted features that rely on modern chipsets.

Upgrading Early (Which Isn’t That Early Now)

For businesses, upgrading early (i.e., before the deadline), may reduce compliance and insurance risks, since running unsupported software can breach some cyber security frameworks and policies. It may also help IT teams adopt newer management tools, identity controls, and endpoint protection frameworks built for Windows 11.

Potential Problems When Upgrading

That said, upgrades are not always seamless and painless. For example, older peripherals and specialist software may lack updated drivers or compatibility support. Also, systems running older BIOS configurations may need to switch to UEFI before enabling Secure Boot. Without a full backup, there is always a risk of data loss or disruption during installation.

Microsoft advises users to back up data first using Windows Backup or OneDrive, and many IT departments are rolling out pilot migrations to test device readiness before full deployment.

Criticism and Environmental Concerns

Consumer and environmental groups have criticised Microsoft for enforcing such strict hardware requirements to accommodate Windows 11. For example, campaigners argue this could prematurely render millions of otherwise usable PCs obsolete, contributing to global e-waste and unnecessary cost for consumers and public bodies.

Advocacy groups in Europe and the United States have also urged Microsoft to extend Windows 10’s life for businesses, warning that so many unsupported devices could become a major security liability. Some suggest that paid ESUs are a temporary “band-aid” that addresses symptoms but not the root cause of an accelerated replacement cycle.

Industry observers agree that the scale of this transition is unusually large. It’s important to realise that Windows 10 became one of the most widely adopted versions in Microsoft’s history, and is used by corporations, schools, and government agencies alike. Replacing or upgrading hundreds of millions of PCs is therefore an expensive and time-consuming global task.

What Should Users Do Now?

Microsoft’s advice to users is straightforward, i.e. check if your PC can run Windows 11. If it can, upgrade now while the process remains free. If it cannot, enrol in the Extended Security Updates programme to stay protected while planning your next move.

For households, that may mean replacing an ageing device. For businesses, it may require budgeting for large-scale hardware refresh programmes or short-term ESU coverage. Either way, leaving systems unsupported is now the biggest risk of all.

What Does This Mean For Your Business?

The reality now facing users, organisations, and regulators is that the Windows 10 era is ending far faster than many are ready for. Hundreds of millions of devices still depend on an operating system that will soon no longer receive free security support, and while Microsoft’s paid options may buy some time, they do not remove the core problem of ageing hardware and an uneven global upgrade path. For UK businesses, this situation brings practical as well as strategic implications. For example, firms that continue using unsupported machines risk breaching cyber security frameworks, invalidating insurance policies, or exposing customer data to avoidable threats. However, for many, replacing entire fleets of computers in a single financial year is neither easy nor affordable.

This balancing act is also testing government departments and public services that rely on long-life IT infrastructure. Large numbers of public sector computers, from hospitals to local authorities, are still on Windows 10. Extending their life through paid security updates may help maintain continuity, but costs will quickly rise. In a climate of tight budgets, these decisions affect everything from digital transformation plans to cyber resilience strategies.

For Microsoft, the move signals a push toward a more modern, secure, and AI-ready ecosystem, aligning with its wider Copilot vision. However, the backlash from environmental and consumer groups highlights a growing tension between technological progress and sustainability. Millions of still-functional computers risk becoming e-waste before their time, raising difficult questions about repairability and responsible upgrade paths.

The next year will therefore be decisive. Businesses and individual users that act early will avoid disruption and keep their systems compliant and secure. Those that wait may find the costs of inaction climbing fast, whether through higher ESU fees or exposure to attack. The broader message here is that the end of Windows 10 is more than a software milestone. It is a reminder that long-term planning, sustainable procurement, and realistic upgrade cycles are now essential parts of digital risk management for every organisation.

Tech Tip – Add a Desktop Toolbar to the Taskbar

Save time by being able to access all desktop files and shortcuts directly from the taskbar without minimising windows. Here’s how:

To Enable Desktop Toolbar (Windows 10) :

– Right-click the taskbar, go to Toolbars, and select Desktop.

Use the Toolbar:

– Access desktop items from the dropdown arrow on the taskbar.

To Enable Desktop Toolbar (Windows 11) :

– Open Taskbar Settings

– Select Taskbar behaviours

– Choose Select the far corner of the taskbar to show the desktop

– Click the empty box to enable it

This is tip is especially helpful for multitasking or managing shortcuts.

Tech Insight : Windows 10 vs Windows 11

In this insight, we compare and contrast the Windows 10 and 11 operating systems, focusing on how they perform in key areas like user interface, performance, security, compatibility, and cost.

Rolled Out 2021 

Since Microsoft’s rolled out Windows 11 in October 2021, many businesses have been deciding whether to upgrade or remain on Windows 10 even longer. For example, for some businesses, not yet upgrading to Windows 11 may have been due to concerns about hardware compatibility, the need for training on the new interface, potential software compatibility issues with legacy applications, and the costs associated with upgrading hardware and licences. Also, some may be waiting until closer to Windows 10’s end-of-support in 2025 to avoid any early adoption issues.

With this in mind, we’ll now shine a light on how both Windows 10 and 11 match up in terms of 9 key factors – user interface changes, performance improvements, security features, compatibility, deployment, productivity enhancements, customisation options, cost implications, and future-proofing, thereby helping you to get a more informed view of Windows 11 which could help OS decision making for your business.

1. User Interface and Usability 

Aspects of the user interface and usability are crucial as they directly impact how employees interact with the operating system on a daily basis.

Start Menu and Taskbar 

Windows 11 introduced a significant change in the Start Menu and Taskbar design. The Start Menu is now centred on the screen, a departure from the traditional left-aligned menu in Windows 10. This shift may initially have seemed disorienting to those who upgraded to Windows 11, but ultimately many have found that it provides a cleaner and more intuitive user experience. The centred Taskbar in Windows 11 complements this design by grouping app icons in the middle, which can improve accessibility for users working across wide-screen monitors. Although this change was intended to enhance user efficiency, it requires a brief adjustment period for users, i.e. employees familiar with Windows 10’s layout.

Snap Layouts and Multitasking 

One of the standout features in Windows 11 is the enhanced multitasking capabilities, particularly with the introduction of Snap Layouts and Snap Groups. These tools allow users to quickly organise multiple windows on their screen, maintaining an efficient workflow across various tasks. In contrast, Windows 10 offers basic snapping features that, while functional, lack the sophistication of Windows 11’s system. For businesses, this improvement in Windows 11 can translate into better productivity, especially for employees who need to manage several applications simultaneously.

Accessibility Features 

Windows 11 builds upon the accessibility features of Windows 10 by introducing enhancements such as improved screen readers, voice typing, and an updated dark mode. Microsoft designed these tools to make its operating system more inclusive, catering to users with different needs and preferences. The refinements in accessibility in Windows 11 could, therefore, be particularly beneficial for businesses that are more conscious of the need for inclusivity and seek to provide a flexible working environment for all employees.

2. Performance and Efficiency 

Performance and efficiency are important considerations because these factors determine how smoothly the operating system runs on business hardware.

System Requirements 

Windows 11 comes with more stringent system requirements than Windows 10, including the need for TPM 2.0, specific CPUs, and UEFI Secure Boot. These requirements mean that businesses using older hardware, for example, may need to upgrade their systems to support Windows 11, potentially leading to significant capital expenditure. However, for companies with newer hardware, the transition may be smoother, plus they could benefit from the optimised performance that Windows 11 offers.

Speed and Responsiveness 

All businesses are likely to want to work faster as well as smarter, and Windows 11 does offer faster boot times, better memory management, and overall improved responsiveness compared to Windows 10. These performance enhancements were designed to reduce downtime and improve efficiency, which is, of course, crucial in a business environment where time is money. For mobile users, Windows 11’s optimisation also offers a smoother experience when working on the go.

Battery Life (for Laptops) 

As most business laptop users will know, battery life is another critical factor. Windows 11 has battery optimisations that can extend the life of a laptop between charges, an improvement over Windows 10’s already decent performance in this area. For businesses, this could mean fewer interruptions and a more reliable mobile working environment.

3. Security Features 

Security is, of course, a top priority for businesses, as it protects sensitive data and ensures compliance with regulations.

Built-in Security Tools

Considering the level and evolving nature of cyber threats in today’s environment, security must be a top priority for businesses, and Windows 11 delivers several enhancements over Windows 10. Although both versions include robust tools like Windows Defender, Windows Hello and BitLocker, Windows 11 integrates these more deeply into the operating system. Also, Windows 11 supports more advanced security protocols, making it a better fit for businesses that need to protect sensitive data.

Zero Trust Security Model

Crucially, Windows 11 supports the Zero Trust security model more robustly than Windows 10. This model, which assumes that threats could be both external and internal, is becoming the standard for modern businesses. With features like hardware-based isolation, encryption, and malware prevention, Windows 11 is, therefore, designed to help businesses adopt a more comprehensive security posture.

End of Support for Windows 10 

One major factor in forcing the final switching decision will naturally be the fact that Microsoft has announced that support for Windows 10 will end in October 2025. This means that businesses still using Windows 10 after this date will be vulnerable to security threats due to the lack of updates and patches. This could be a compelling reason for many to plan an upgrade to Windows 11 sooner rather than later.

4. Compatibility and Application Support 

Compatibility with existing software and hardware is a vital consideration for a seamless transition.

Legacy Software Support 

One of the concerns when upgrading to a new OS is compatibility with legacy software. Windows 10 has been praised for its compatibility with a wide range of applications, including older ones. Windows 11, while designed to be compatible with most software that runs on Windows 10, may present some challenges with very old or niche applications. Businesses may, therefore, prefer to test their critical software on Windows 11 before committing to a full upgrade.

Virtualisation and Cloud Integration 

The cloud now plays a major role in the digital infrastructure of most businesses. Windows 11, for example, offers improved integration with cloud services and virtualisation technologies, such as Microsoft Azure. These enhancements support hybrid work environments, allowing businesses to leverage cloud computing more effectively. Windows 10 also supports these technologies, but Windows 11 is considered to be more streamlined in this regard, perhaps offering a more cohesive experience for businesses moving towards cloud-based operations.

Driver and Peripheral Compatibility 

One concern about upgrading to Windows 11 has been about driver and peripheral compatibility, particularly for older hardware. While Windows 11 is designed to support a wide range of devices, businesses using older peripherals may want to verify compatibility to avoid disruptions. Windows 10’s mature ecosystem, on the other hand, is likely to offer broader compatibility out of the box.

5. Deployment and Management

Deployment and management tools affect how easily businesses can upgrade, configure, and maintain their operating systems.

Upgrade Path

Obviously, it’s in Microsoft’s interest to make the upgrade path from Windows 10 to Windows 11 as smooth as possible (reducing support for older systems, boosting new hardware and software sales, and for Microsoft’s long-term revenue growth), with Microsoft providing tools to streamline the process. However, businesses may want to consider the logistics of deploying Windows 11 across their organisation, including the need for potential hardware upgrades and employee training. Windows 10 users may find the in-place upgrade process straightforward, but it’s still important to plan for any potential hiccups.

Device Management 

Windows 11 offers enhanced device management tools, including updates to Group Policy, Windows Update for Business, and Mobile Device Management (MDM). These tools are more advanced than those in Windows 10, offering businesses greater control over their devices and better alignment with modern IT management practices.

Windows Update and Servicing Model 

The update and servicing model for Windows 11 differs from Windows 10, with the former moving to annual feature updates. This change reduces the frequency of disruptive updates, allowing businesses to focus on stability. In contrast, Windows 10’s twice-yearly updates have been a source of frustration for some users due to the potential for unexpected issues.

6. Productivity and Collaboration 

Productivity and collaboration features are central to modern business operations, especially in remote and hybrid work settings.

Microsoft Teams Integration

Particularly since the pandemic, Microsoft Teams has become increasingly central to business communication, and Windows 11 features deeper integration with this tool (and the enhancements provided by AI). Many businesses have found that this integration has enhanced collaboration within businesses, making it easier for teams to stay connected and work efficiently, particularly in remote or hybrid work environments.

Microsoft 365 Enhancements 

Windows 11 is optimised for Microsoft 365 applications, offering performance improvements and new features that enhance productivity. These enhancements could make a noticeable difference in day-to-day operations for businesses that rely heavily on Microsoft’s productivity suite.

Widgets and Information Access 

The introduction of Widgets in Windows 11 has offered a new way to access information quickly. These customisable panels provide real-time updates on various topics, which are useful for business users needing quick access to data. While Windows 10’s Live Tiles offered a similar concept, Widgets in Windows 11 may be considered to be more refined and better able to serve a business context.

7. Customisation and Flexibility 

Customisation and flexibility are important considerations because they allow businesses to tailor the operating system to meet specific needs.

Personalisation Options 

Windows 11 offers a broader range of personalisation options compared to Windows 10, allowing users to customise the desktop experience to their liking. For businesses, this flexibility can help improve employee satisfaction by enabling a more tailored user experience.

Control over Updates 

One of the persistent issues with Windows 10 has been the control over when and how updates are installed. Windows 11, however, offers more refined options for managing updates, which can reduce downtime and disruption in a business setting. This improvement can be particularly valuable for businesses that need to maintain consistent uptime.

Support for Multiple Monitors 

Windows 11 provides better support for multiple monitors, a feature that is increasingly important in modern business environments. The improved handling of multi-monitor setups in Windows 11 can enhance productivity for employees who rely on complex screen arrangements, e.g. those in design or finance roles.

8. Cost and Licensing 

Cost and licensing considerations are essential for budgeting and long-term financial planning.

Licensing Requirements 

The cost implications of licensing Windows 11 versus Windows 10 are, of course, an important consideration for businesses. While Windows 11 may introduce new licensing models, the overall cost will depend on factors like hardware upgrades and training. Businesses should weigh these costs against the potential benefits of the new OS.

Total Cost of Ownership (TCO) 

The total cost of ownership for Windows 11 may be higher initially due to the need for hardware upgrades and potential training. However, the long-term benefits, such as improved security, performance, and productivity, could justify the investment.

Enterprise vs. Pro Versions 

Differences between the Pro and Enterprise versions of Windows 11 could influence the decision for businesses. The Enterprise version typically offers more advanced features, such as better security and device management tools, which could be particularly beneficial for larger organisations.

9. Future-Proofing and Innovation 

Future-proofing and innovation are important for ensuring that an operating system remains viable as technology evolves.

Long-Term Support and Updates 

Windows 11 offers a longer support timeline than Windows 10, which will reach end-of-support in 2025. For businesses looking to future-proof their operations, Windows 11’s extended support could be a decisive factor.

Emerging Technologies

Windows 11 is designed with emerging technologies in mind, such as AI, AR/VR, and 5G. For businesses looking to stay ahead of the curve, adopting Windows 11, therefore, may provide a competitive edge by enabling the integration of these technologies into their operations.

Integration with Next-Gen Hardware

Windows 11 is optimised for the latest hardware, including new CPUs, GPUs, and SSDs. This optimisation could influence business purchasing decisions, especially for companies planning to invest in new equipment to support future growth.

What Does This Mean For Your Business?

All things considered, the decision to stick with Windows 10 a bit longer or upgrade to Windows 11 is likely to be guided by your business’s specific needs and future goals. Windows 11 undoubtedly offers several improvements that can enhance productivity, security, and user experience, which make it an attractive option for businesses ready to invest in newer hardware and capitalise on emerging technologies.

However, with so much at stake in businesses, the upgrade process can’t be taken lightly. Businesses need to consider the implications for legacy software compatibility, potential costs associated with hardware upgrades, and the training required for employees to adapt to the new interface. For organisations that are looking for stability and have well-established workflows on Windows 10, there may be a case for delaying the upgrade until closer to Windows 10’s end-of-support date in 2025.

Ultimately, Windows 11 represents a relatively forward-looking operating system that aligns with the future of work, particularly for businesses embracing hybrid work models, advanced security postures, and cloud-based operations.