Tech Tip : Alternatives To Microsoft Lens

Microsoft is retiring its free Lens scanning app, so now is the time to secure your documents and switch to a reliable alternative without losing functionality or control.

Microsoft Lens To Be Removed From iOS and Android App Stores

Microsoft has confirmed that Microsoft Lens will be removed from iOS and Android app stores and eventually disabled for creating new scans, although existing files will remain accessible if the app stays installed and you remain signed in.

Originally launched as Office Lens in 2015, it became widely used in business because it was free, simple and reliable. It allowed users to scan documents, whiteboards and business cards, convert them into searchable PDFs using OCR, and save them locally or to OneDrive, Word, PowerPoint and OneNote.

Microsoft is now directing users towards scanning within Microsoft OneDrive or Microsoft 365 Copilot. However, these do not fully replicate Lens. Features such as business card scanning to OneNote, read-aloud and Immersive Reader integration are not currently available.

For businesses, this means:

– Reviewing document workflows before scanning is disabled
– Exporting important scans before access becomes limited
– Deciding whether cloud-only storage via OneDrive is acceptable
– Considering alternative scanning apps for flexibility.

What to do now

– Export your existing scans
– Open Microsoft Lens
– Save each scan as a PDF
– Store a local copy
– Back up to your chosen cloud storage
– Confirm files open independently of the app.

Switch to OneDrive scanning

– Open the OneDrive app
– Tap the + button
– Select Scan
– Capture your document
– Save to your chosen folder.

Be aware that OneDrive does not support local-only storage.

Use a free alternative – here are some options (please note, these are suggestions and not recommendations).

Adobe Scan

– Download the app
– Sign in with a free account
– Scan documents using the camera
– Save as PDF
– Export to local or cloud storage

Genius Scan

– Install the app
– Capture documents
– Adjust borders
– Export as PDF
– Save locally or to your preferred cloud.

Google Drive (Android)

– Tap +
– Select Scan
– Save as PDF.

The key point is portability. Export everything as standard PDFs, keep copies outside any single app, and avoid relying on proprietary storage. That way, when Microsoft Lens closes, your documents and your workflow remain firmly under your control.

Security Stop-Press: ‘Pixnapping’ Attack Can Steal 2FA Codes From Android Phones

Researchers have discovered a new Android attack called “Pixnapping” that can secretly steal sensitive on-screen data, including two-factor authentication (2FA) codes, private messages, and financial information.

Developed by a team at Carnegie Mellon University, the attack exploits Android APIs and a GPU hardware side channel known as GPU.zip to capture pixels from other apps. In tests, a malicious app stole a 2FA code from Google Authenticator in under 30 seconds without permissions or visible signs.

The flaw affects recent Google and Samsung phones, including the Pixel 6–9 and Galaxy S25, running Android 13 to 16. Research lead Riccardo Paccagnella described it as “a fundamental violation of Android’s security model.” Google has logged the issue as CVE-2025-48561 and issued partial fixes, though researchers say Android remains vulnerable.

Experts advise users and businesses to keep devices updated, avoid untrusted apps, and limit the display of sensitive data until a full patch is released.

Security Stop-Press: Fake VPN App Drains Bank Accounts Across Europe

A fake Android VPN app has been caught stealing users’ money by giving hackers full control of their phones.

Researchers discovered the malicious app, Modpro IP TV + VPN (also known as Mobdro Pro IP TV + VPN), spreading through unofficial websites. Once installed, it drops a banking trojan called Klopatra, which has infected over 3,000 devices in Spain and Italy.

Klopatra exploits Android’s Accessibility Services to read screens, capture logins, and move money while users sleep. Apparently, it uses “Hidden VNC” to hide its actions and has evolved through more than 40 versions since March 2025, linked to a Turkish-speaking criminal group.

Experts warn that free VPN and IPTV apps can hide malware or weak privacy controls. Users who sideload apps, i.e. install them outside the Play Store, risk bypassing Google’s protections.

Businesses should block sideloaded apps, keep Android devices updated, and train staff to recognise risky downloads. Also, strong permission policies and mobile security tools remain key to stopping such attacks.

Tech Tip – Filter WhatsApp Chats with Custom Lists

Need to organise your chats more effectively? WhatsApp now lets you create custom filters like “Clients” or “Team” so your most important conversations are always easy to find.

How to:

– In WhatsApp, go to the ⋯ menu (Android) or Settings (iOS).
– Tap ‘Chats > Filter chats > Custom List’.
– Select the chats you want included and give the list a name.

What it’s for:

Keeps client or project conversations instantly accessible so there’s no scrolling through dozens of unrelated chats. Ideal for busy professionals managing multiple threads.

Pro‑Tip: You can update or rename lists as your work changes so your filters stay relevant and easy to use.

Tech News : Android Phones Reboot After 3 Days Locked

Google has quietly rolled out a new Android security feature that automatically reboots phones after three days of being locked, aiming to boost security. However, not everyone’s convinced it’s the right move.

A Silent but Significant Update

The change arrived as part of the mid-April update to Google Play services (version 25.14), listed under “Security & Privacy” in the official Google System Release Notes. The wording is brief but telling: “Enables a future optional security feature, which will automatically restart your device if locked for 3 consecutive days.”

Unlike the usual Android announcements, this one slipped in without much fanfare, i.e. with no flashy blog post or developer breakdown, just a line buried in a list of updates across devices from phones to TVs.

However, despite the quiet rollout, this appears to be a major shift in how Android handles device security, particularly for phones that may be lost, stolen, or seized.

Why Reboot After 3 Days? It’s All About Encryption and Access

The main reason for this new Android feature comes down to how data is encrypted, and when it’s most vulnerable.

When a phone has been rebooted and hasn’t yet been unlocked by its owner, it’s in what’s called the “Before First Unlock” (BFU) state. In this state, the most sensitive data on the device is fully encrypted and essentially out of reach, even for sophisticated forensic tools. However, as soon as a phone is unlocked, it enters what’s called the “After First Unlock” (AFU) state, where some decrypted data is held in memory to speed up performance and access.

It’s this that creates a window of vulnerability. For example, tools like Cellebrite and Magnet Forensics (often used by police or investigators) can take advantage of the AFU state to extract certain types of data, especially if the phone hasn’t been rebooted in several days. Security experts have long warned of this window/gap. For example, as cryptography professor Matthew Green of Johns Hopkins University put it when Apple introduced a similar feature last year: “If an attacker can keep your phone from rebooting, they can keep it in the vulnerable AFU state forever”.

Therefore, by automatically forcing a reboot after three days of lock-screen inactivity, Android ensures that any phone left unused will revert back to the much more secure BFU state. In effect, it closes the window of opportunity for anyone trying to get into a device without the owner’s passcode.

This appears to be the real driver behind the change, i.e. it’s not really about convenience or performance but rather it’s a deliberate step to reduce the chances of successful forensic data extraction, no matter who’s trying to get in.

Copying Apple’s Playbook?

As highlighted in the previous section, it should be noted that Apple implemented a similar feature last year, and some industry watchers see Google’s move as a belated but necessary catch-up.

With Android following suit in this way, it now seems that both major mobile platforms are adding time-based layers of protection to address real-world forensic threats.

Why Now?

Quite simply, Android following Apple’s lead could be seen as a response to growing forensic capabilities, i.e. the tools used by law enforcement and private analysts are becoming more adept at extracting data from unlocked phones.

What Does This Mean for Everyday Users?

For the average user, this change may go completely unnoticed, unless they’ve left their phone off or untouched for more than 72 hours. Then, they might return to find it’s unexpectedly rebooted and asking for a passcode, rather than accepting biometric logins.

That could be a mild nuisance, especially for business users who:

– Travel frequently and may leave a work phone powered off.

– Use backup phones or devices in rotation.

– Depend on biometric-only login (e.g. fingerprint or face unlock).

For these users, an unexpected reboot could mean delays in access, lost background data (e.g., unsaved files or chats), or even missed updates.

However, for companies handling sensitive data (e.g., law firms, healthcare providers, or cybersecurity outfits), this forced reboot adds another layer of protection, especially if a phone is stolen or misplaced.

Opt-In or Automatic?

One murky area is whether this reboot behaviour is mandatory or optional. In the release notes, Google refers to it as an “optional” feature. However, there’s no toggle visible yet in standard Android settings menus, and no guidance has been published on how users or admins can enable or disable it.

This apparent lack of clarity appears to have already drawn some criticism. For example, as highlighted on social media by tech privacy advocate Jake Williams, founder of Rendition Infosec: “Security through forced behaviour is only helpful if users understand it. Right now, there’s no visibility, no toggle, and no documentation. That’s not great.”

IT administrators managing fleets of Android devices through enterprise tools like Android Enterprise or Mobile Device Management (MDM) platforms are keen to know whether they’ll be able to manage this setting centrally and how this will interact with other enforced device policies.

Could It Disrupt Background Processes or Device Monitoring?

Another concern is how this auto-reboot might affect background tasks on enterprise phones. Some businesses use Android phones for unattended applications, like mobile monitoring, warehouse inventory, or transport tracking. For example, if a logistics firm has Android tablets locked in driver dashboards running 24/7, a forced reboot could temporarily interrupt GPS tracking or routing apps. If no one is around to unlock the rebooted device, it could remain offline.

These kinds of cases may not affect most consumers, but for business users relying on always-on systems, any unexpected restart appears to carry operational risk.

A Shift Toward Default Security Layers

While the auto-reboot change is just one line in a long list of system updates, it appears to be part of a continued evolution in Google’s security approach, one that leans more on automatic, default protections rather than user-controlled ones.

Alongside this feature, the April update also includes improvements to:

– Play Protect (Google’s built-in malware scanning tool).

– On-device location history settings (updated UI and controls).

– Device transfer and setup utilities (simplified for new phones).

It seems, therefore, that the goal appears to be to make Android safer out of the box, without requiring users to understand the details. That said, this approach could backfire if users feel blindsided or if critical details (like the three-day countdown) aren’t communicated clearly.

So far, Google hasn’t published any official blog post or help page detailing how this new auto-reboot works, why it’s been added, or how to manage it. Even the support site refers to it only briefly in system release notes, with no accompanying explanation.

That silence may fuel further criticism, especially in markets where trust in big tech is already fragile.

What Does This Mean For Your Business?

For such a low-key rollout, this new Android feature could have some wide-reaching consequences, both positive and problematic. At its core, the automatic reboot after three days of lock-screen inactivity is a serious move to bolster data protection. This reflects a growing recognition across the tech industry that data at rest (especially in the wrong state) can be dangerously vulnerable. For many users, especially those unaware of how phone encryption works, this update will simply run quietly in the background, but the shift it represents is anything but silent.

From a security perspective, this is clearly a step in the right direction. For businesses handling sensitive information, e.g. legal, financial, or healthcare providers, this automatic return to the most secure encryption state could offer an added layer of peace of mind. For example, a misplaced work phone left in the back of a taxi, or a stolen device locked in a drawer, now has a stronger line of defence by default. For UK businesses, particularly SMEs with fewer internal IT resources, this type of automatic protection may also help close security gaps that might otherwise go unaddressed.

However, Google’s quiet handling of the feature’s rollout has left some questions unanswered. For example, there’s no clear documentation, no toggle in user settings, and apparently no way (yet) for IT administrators to manage the setting across devices. This lack of transparency may create confusion for both individual users and enterprise teams, particularly if it disrupts business-critical processes running on unattended or semi-automated Android devices. For industries that rely on always-on tablets or mobile data terminals, the risk of unexpected downtime or access issues can’t really be ignored.

The fact that this is likely a response to increasingly powerful forensic tools also raises broader questions around user privacy and platform responsibility. Android’s decision mirrors Apple’s earlier move, but the timing and quiet delivery suggest a reactive rather than proactive approach. It may well strengthen security, but it also highlights how quickly threat landscapes can change, and how reliant users are on the decisions made behind the scenes by platform providers.

For now, the feature adds to a wider trend in Android development, i.e. automatic, behind-the-scenes protections designed to make devices safer out of the box, but as ever, the balance between security, usability, and transparency remains delicate. Whether this change becomes a quiet triumph or a point of friction will largely depend on how Google chooses to communicate it going forward, and how well it listens to the concerns of users, developers, and the businesses that rely on its platform every day.

Tech Tip – Turn Your Phone Into a Handy Magnifying Glass

Did you know your phone can double up as a magnifying glass? If you don’t have your glasses to hand, this built-in feature lets you zoom in on labels, menus or instructions using your phone’s camera, perfect when you’re out and about.

How To Use It On iPhone:

– Open the Settings app.
– Tap ‘Accessibility’, then select ‘Magnifier’.
– Toggle it on — this adds the Magnifier app to your device.
– You can now open it from the Home Screen, App Library, or Control Centre.
– Or, go to ‘Accessibility Shortcut’, select ‘Magnifier’, and triple-click the side button (or Home button) to activate it.
– Use the on-screen slider to zoom in, turn on the torch for better lighting, or take a freeze-frame if the image is shaky.

How To Use It On Android:

Most Android phones don’t have a built-in magnifier app, but there are plenty of free camera-based magnifier apps available.

– Open the Google Play Store.
– Search for “Magnifying Glass” or “Magnifier + Flashlight”.
– Choose a well-reviewed app.
– Once installed, open the app and point your camera at the text or object.
– Use the zoom slider and built-in light to make things clearer. Some apps also let you freeze the image for a closer look.

Whether you’re reading tiny ingredients on packaging or checking small print on a form, this is one of the quickest ways to turn your phone into a real-world accessibility tool – no internet required.

Tech Tip – Check if Your Phone Supports eSIM

Ditching the plastic SIM? eSIMs make switching networks seamless, but not all phones support them. Here’s how to check if your phone does.

How to Check if Your Phone is eSIM-Compatible

For iPhones:

– Go to Settings > General > About.

– Scroll down to find EID (Embedded Identity Document).

– If an EID is listed, your iPhone supports eSIM.

– iPhones from the iPhone 11 series onwards generally support eSIM, but check for your specific model.

For Android Phones:

– Open the phone app and dial *#06#.

– If you see an EID number in the results, your phone supports eSIM.

– Alternatively, check Settings > About phone for eSIM-related information.

– Most Samsung Galaxy S20 series and newer, Google Pixel 3 and later, and other flagship Android devices include eSIM support.

Bonus – Other Things to Check

Is Your Phone Unlocked?

An unlocked phone can use eSIMs from different networks.

– On iPhone, go to Settings > General > About > Carrier Lock – it should say “No SIM restrictions” if unlocked.

– On Android, the process varies, so check your device manual or ask your network provider.

Does Your Network Support eSIM?

– Not all carriers offer eSIM support. Before switching, confirm with your provider that they support eSIM for your device.

– eSIMs are becoming more common, with growing adoption in mid-range and budget devices. If your phone doesn’t support eSIM now, it may well be a feature in your next upgrade.

Summer Android Tips – Part 2

Summer is the perfect time to refresh your Android skills and boost your productivity, whether you’re in the office or on the go. In this second of our two articles on the subject, we’ve gathered together 10 more top tips to help you make the most of your Android device during the sunny season, keeping you efficient, secure, and focused.

1. Use Google Lens for Text Recognition

Quickly capture and digitise text from documents, business cards or signs using Google Lens, saving time on manual data entry.

Open the Google Lens app or tap the Lens icon in the Google Photos or Camera app. Point your camera at the text you want to capture, then tap on the text to select it. You can copy the text to your clipboard, translate it, or search it directly online.

2. Customise Do Not Disturb Mode

Manage interruptions during important meetings or work hours by customising the ‘Do Not Disturb’ mode to allow only essential notifications.

Go to “Settings,” select “Sound” or “Notifications,” then tap on “Do Not Disturb.” You can set schedules for when Do Not Disturb should activate, choose which contacts can bypass the mode, and allow or block certain apps’ notifications. This ensures you’re only disturbed by critical alerts.

3. Use File Sharing with Nearby Share

Quickly and securely share files, links, and other data between Android devices without needing a third-party app.

Open the file you want to share, then tap the share icon and select “Nearby Share.” Ensure both devices have Bluetooth and Location enabled. The receiving device will see a prompt to accept the file, and the transfer will begin. Nearby Share works even when devices aren’t connected to the internet.

4. Set Up App Shortcuts for Faster Access

Access your most-used app functions directly from the home screen using app shortcuts, saving time on repetitive tasks.

Long-press on the app icon on your home screen, and a menu with shortcuts will appear (e.g. composing a new email in Gmail). Drag your preferred shortcut to the home screen to create a dedicated icon for it. This feature is supported by many popular apps, making it easy to jump straight to specific tasks.

5. Use Digital Wellbeing to Monitor App Usage

Keep track of how much time you’re spending on various apps and set limits to ensure you’re not getting distracted during work hours.

Go to “Settings,” select “Digital Wellbeing & Parental Controls,” and then tap on “Dashboard.” Here, you’ll see a breakdown of your app usage. Tap on an app to set a daily limit, after which the app will pause for the rest of the day. This helps in maintaining focus and reducing time spent on non-essential apps.

6. Pin Important Notifications

Avoid missing critical notifications by pinning them to the top of your notification shade, ensuring they remain visible until addressed.

Swipe down to open your notification shade, then find the notification you want to pin. Long press on the notification and select “Pin” or “Keep.” This option may vary depending on your device’s manufacturer, but it ensures important messages or alerts stay at the forefront.

7. Use Android’s Built-In Screen Recorder

Easily create video tutorials, record presentations, or capture gameplay directly on your device without needing third-party apps.

Swipe down from the top of the screen to access the quick settings menu, then tap on “Screen Recorder” (you may need to add it to the menu if it’s not visible). Choose your recording settings, such as audio input, and tap “Start.” The recording will begin after a short countdown, and you can stop it by tapping the notification or the stop button.

8. Enable One-Handed Mode for Easier Use

Make it easier to use your phone with one hand, especially on larger devices, by enabling One-Handed Mode.

Go to “Settings,” select “Advanced Features” (this may vary by manufacturer), then tap on “One-Handed Mode.” Enable the mode and choose how you want to activate it—by swiping down from the bottom of the screen or by double-tapping the home button. This mode reduces the screen size, allowing easier access to all areas of the display with one hand.

9. Manage Permissions for Better Privacy

Control which apps have access to your personal data by managing app permissions, enhancing your privacy and security.

Go to “Settings,” select “Privacy” or “Apps & notifications,” then tap on “Permission manager.” Here, you can see which apps have access to various permissions, such as location, camera, and microphone. You can adjust these settings to only allow apps access when they’re in use or deny permissions entirely.

10. Use the Clipboard Manager to Save Multiple Items

Keep track of multiple copied items and access them later using Android’s clipboard manager, enhancing your productivity.

If your device supports it (such as on Samsung’s One UI or through third-party apps like Gboard), you can access the clipboard by long-pressing in any text field and tapping “Clipboard.” Here, you’ll see a history of your copied items. Tap on any item to paste it, or pin important items to keep them saved even after restarting your device.

Making Life That Bit Easier This Summer …. 

We hope these tips go some way to helping you unlock the full potential of your Android device and make your daily tasks smoother and more efficient, this summer and beyond.

Summer Android Tips – Part 1

Summer is the perfect time to refresh your Android skills and boost your productivity, whether you’re in the office or on the go. In this article, we’ve gathered together 10 top tips to help you make the most of your Android device during the sunny season, keeping you efficient, secure, and focused.

1. Use Voice Commands with Google Assistant 

Boost your productivity by using Google Assistant’s voice commands to perform tasks hands-free, whether you’re driving, multitasking, or simply looking for a quicker way to get things done.

Activate Google Assistant by saying “Hey Google” or by pressing and holding the home button. If you haven’t set up Google Assistant yet, you’ll be prompted to do so by following the on-screen instructions. Once activated, you can use voice commands for various tasks. For example, say “Hey Google, send a text to Pete saying I’m running late,” or “Hey Google, set a timer for 5 minutes.” You can also ask it to search the web, navigate to a location, or even control smart home devices. To make sure Google Assistant is always ready, you can enable “Hey Google” detection in the Assistant settings under “Voice Match.”

2. Encrypt Your Data 

Protecting sensitive business data is crucial, especially if your device is lost or stolen. Encrypting your data can therefore ensure that even if someone gains physical access to your device, they won’t be able to read your files without the decryption key.

To check if your device is already encrypted, go to “Settings,” tap on “Security,” and look for an option like “Encrypt phone” or “Encryption & credentials.” If your device isn’t encrypted, select “Encrypt phone” (or “Encrypt tablet”) and follow the on-screen instructions. Ensure your device is fully charged or connected to power, as the encryption process can take an hour or more. Once completed, your data will be protected, and you’ll need your PIN, pattern, or password to decrypt it each time you turn on your device.

3. Backup Regularly 

Regular backups are essential to prevent data loss in case of a device failure, loss, or accidental deletion.

To back up your Android device, go to “Settings,” select “System,” and then tap on “Backup.” Ensure that “Back up to Google Drive” is turned on. Here, you can see which data is being backed up, including app data, call history, contacts, device settings, and SMS text messages. To customise what gets backed up, tap on “Account” to select the Google account where backups should be stored, then tap on the various categories to enable or disable specific backups. You can also manually back up your data by tapping “Back up now.”

 4. Clean Up With Smart Manager 

Keeping your device running smoothly and efficiently is vital, especially when dealing with large amounts of data or numerous apps. Smart Manager helps you optimise your device’s performance by clearing unnecessary files and managing resources.

Open the “Smart Manager” or “Device care” app from your settings. If your device doesn’t have this app, you can find similar options under “Settings” > “Storage” or “Battery.” In the app, you’ll see options to clean up storage, optimise RAM, and manage your battery life. Tap on each section to view recommendations for cleanup or optimisation. For example, under “Storage,” you can delete unnecessary files, clear cache, and uninstall unused apps. Under “Battery,” you can check battery usage by app and enable power-saving modes.

5. Reduce Battery Drain 

Battery life is a common concern, especially for business users who rely on their devices throughout the day. Reducing battery drain ensures your device lasts longer between charges.

Go to “Settings,” tap on “Battery,” then select “Battery Saver” or “Power saving mode.” You can enable this feature to automatically turn on when your battery reaches a certain level, or activate it manually whenever needed. Also, you can optimise your battery usage by making a few changes such as adjusting screen brightness, turning off location services, and limiting background data for specific apps. In the “Battery” settings, you can also see which apps are consuming the most power and take action, such as disabling or uninstalling power-hungry apps.

6. Plan Events and Tasks Using Calendar 

Staying organised is key to managing a busy schedule and using your Android’s Calendar app can help you keep track of meetings, deadlines, and personal tasks.

Open the “Calendar” app that comes pre-installed on most Android devices. Tap the “+” button or “Create” to add a new event. Fill in the details like the event title, time, date, location, and any guests you’d like to invite. Set a reminder by choosing how far in advance you’d like to be notified. You can also create recurring events by tapping on “Does not repeat” and selecting the frequency. To sync your calendar with your work or personal accounts, go to “Settings” within the Calendar app, select “Manage accounts,” and add any additional accounts you want to sync.

7. Chatting Using ‘Google Meet’ 

Effective communication is essential in business, and alt hough you may have tried Zoom or WhatsApp, you may not know that Google Meet is a really reliable platform for video conferencing and collaboration.

First, however, you’ll need to download and open the “Google Meet” app, sign in with your Google account, and tap “New meeting” to start a session. You can schedule a meeting in advance using the “Schedule in Google Calendar” option, or start an instant meeting. To invite others, tap on “Share invite” and send the meeting link through email, chat, or any other communication app. When joining a meeting, you can control your microphone and camera, and share your screen to present documents or slides. Make sure to test your audio and video settings before starting a meeting to ensure everything runs smoothly.

8. Smart Lock To Stay Secure

Wherever you are this summer, constantly unlocking your device can be tedious, especially in a secure environment. Smart Lock allows your device to stay unlocked in trusted locations or when connected to certain devices.

Go to “Settings,” select “Security,” then “Smart Lock.” You’ll need to enter your PIN, pattern or password to access Smart Lock settings. Once inside, you can choose from different options like “On-body detection,” which keeps your device unlocked while you’re carrying it, “Trusted Places” that unlock your device when you’re at a specified location (e.g. home or office), and “Trusted devices” that keep your phone unlocked when connected to a specific Bluetooth device like your car or smartwatch. Set up the options that best suit your needs to reduce the hassle of repeatedly unlocking your device.

9. Use Focus Mode to Minimise Distractions 

In a busy work environment, staying focused is crucial. With this in mind, Android’s Focus Mode can help you minimise distractions by pausing apps that might interrupt your workflow, allowing you to concentrate on the tasks at hand.

To enable Focus Mode, go to “Settings,” select “Digital Wellbeing & Parental Controls,” then tap on “Focus Mode.” You’ll see a list of apps that you can pause. Select the apps that tend to distract you the most. Once you’ve selected the apps, you can turn on Focus Mode immediately or schedule it for certain times of the day. When Focus Mode is active, the selected apps will be greyed out and won’t send notifications, helping you maintain your focus. You can also set up “Take a break” intervals if you need a quick break from Focus Mode.

10. Need To Multi-Task? Use Multi-Window 

Multitasking can be a challenge but it’s often necessary in business, and the Multi-Window feature lets you run two apps side by side, making it easier to juggle tasks like referencing documents while emailing.

To use Android’s Multi-Window feature, start by opening the first app you want to use. Then, swipe up from the bottom of the screen and hold to open the recent apps menu (on some devices, this might be a button press). Tap the app’s icon at the top of its preview and select “Open in split-screen view.” You’ll then be prompted to choose a second app from the list of recently opened apps or your app drawer. Once selected, both apps will display simultaneously on your screen, with a divider that you can drag to resize the windows as needed. This feature is ideal for comparing data, responding to messages while referencing documents, or watching a video while taking notes.

Making Life That Bit Easier This Summer …. 

These Android tips are designed to enhance your efficiency and make your business life a little easier. By incorporating these tricks into your daily routine, you’ll be well on your way to mastering your Android device. Stay tuned for next week where we’ll have 10 more top summer Android tips for you.

Tech News : Microsoft/Truecaller Now Answers Phone Using Your Voice

A new partnership means that Truecaller’s AI Assistant can use Microsoft Azure AI Speech technology to enable Truecaller to answer your phone (via the Truecaller app) using an authentic AI version of your voice.

Truecaller 

Truecaller is a mobile app, available on iOS and Android, that offers caller identification, call blocking, and spam filtering services. It also provides features like call recording, chat, and contact management. Truecaller is based in Stockholm and was founded in 2009 and is now believed to have over 383 million users globally.

Microsoft’s Speech Technology – Answers In Your Voice 

The Microsoft Azure AI Speech technology (that as part of the new partnership enables Truecaller to answer the phone using an AI version of the user’s voice) is Microsoft’s ‘Personal Voice’. Launched in November 2023 and updating the existing ‘Custom neural voice’, the new ‘Personal Voice’ feature means that paid users of Truecaller’s Assistant (AI) “can get AI replicating their voice in a few seconds by providing a 1-minute speech sample as the audio prompt, and then use it to generate speech in any of the 100 languages supported”. 

Integrated With The Truecaller Assistant – How It Works 

Microsoft describes how ‘Personal Voice’ works when integrated with Truecaller’s Assistant, saying: “The Truecaller Assistant answers users’ calls and asks questions for the users, detecting spam and letting the users know if the call is worth answering.” 

Truecaller’s Product Director & General Manager, Raphael Mimoun, explains that “The personal voice feature allows our users to use their own voice, enabling the digital assistant to sound just like them when handling incoming calls.”

Why? 

Truecaller says being able to use an AI version of the user’s voice “adds a touch of familiarity and comfort for the user”, and Microsoft says it “provides a fully personalised voice experience” and it will “will revolutionise the way our users manage their calls and elevate their overall experience with Truecaller Assistant”. 

Limitations 

It’s been reported that although Truecaller’s Assistant usually gives the option to edit the introductory greeting template for callers, this option will be restricted if users opt for their personal voice instead of a system-generated one. That said, it’s understood that follow-up responses can be customised, based on user preferences.

Introduced in China Too 

Microsoft’s Personal Voice feature was developed with Haier, a leading IoT Smart Living brand in China, and the new Personal Voice feature has now been added to Haier’s service so that its users can create AI versions of their family’s voices to control and use home appliances via intelligent speakers.

Truecaller – More In Future 

Truecaller has indicated that it intends to work with Microsoft in future to enhance its products with AI. For example, Truecaller’s Raphael Mimoun said: “We look forward to further exploring the potential of AI-powered voice technologies in partnership with Microsoft and delivering even more innovative solutions to our global user base.”   

What Does This Mean For Your Business? 

The collaboration between Truecaller and Microsoft to integrate Azure AI Speech technology into Truecaller’s app can be seen as a significant advancement in AI-driven customer interaction tools. For Truecaller, this partnership enhances its service offering by leveraging cutting-edge AI to create a more personalised and seamless experience for users. The ability to replicate a user’s voice with AI not only adds a unique touch of familiarity but also sets Truecaller apart from its competitors in the call management and spam detection market. This innovation also aligns with Truecaller’s commitment towards continually improving its user experience and expanding its global reach.

For Microsoft, this partnership underscores the versatility and power of its Azure AI Speech technology. By enabling Truecaller to offer AI-generated voice capabilities, Microsoft showcases its ability to provide scalable, advanced AI solutions that can be integrated into various applications. This collaboration not only strengthens Microsoft’s position in the AI market but also opens up new avenues for the deployment of its technology across different industries and usage cases.

For businesses using Truecaller, the integration of AI-generated personal voices could transform how they manage incoming calls. For example, this technology allows for a more efficient and personalised customer interaction, potentially reducing the burden on customer service teams and improving the overall customer experience. By ensuring that calls are answered in a familiar voice, businesses can also maintain a personal touch, even when calls are handled by an AI. Also, the continued partnership between Truecaller and Microsoft hints at the possibility of even more sophisticated AI-driven features in the future, which could further streamline communication processes and enhance business operations.

Looking ahead, the potential for further AI integrations is vast. Businesses might see developments such as AI-driven analytics providing deeper insights into call patterns and customer behaviour, or enhanced automation features that could seamlessly integrate with other business systems. The ongoing advancements in AI technology promise to bring about more intelligent and adaptive solutions, helping businesses stay ahead in an increasingly competitive landscape. As Truecaller and Microsoft continue to innovate, businesses can look forward to leveraging these technologies to enhance efficiency, improve customer engagement, and drive growth.